For shipping information on your order please visit your receipts or invoice. You may also send us a message at info@cosmofields.com and leave your name, order number, and address the order is being sent to.
Every single order has a “Ship by” date which will have been agreed on at the time of order placement.
We simply cannot offer any guarantees about delivery dates at this point after the package is in the possession of the postal service. If you prefer to use a different shipping company, shipping will NOT BE FREE SHIPPING since we do not receive shipping discounts, free shipping packaging, and free pick ups.
Please do not hesitate to contact us if you have any questions or need help with your order. We are always happy to assist you in any way we can. Please contact us if you do not receive your order within 5 days, in the U.S.A, and 10 Days outside U.S.A after receiving a shipping email. We would be delighted to be as helpful as possible within our set limitations.
SHIPPING: Please see our shop policies for more information on processing and shipping information.
SHIPPING INFORMATION:
When using PayPal, please make sure that your PayPal shipping information is current. It is important, therefore, that the address you have in your PayPal account is current and correct, so that we can ship your items to the right location and in a timely manner.
We ship all items via USPS First Class Mail or Priority Mail wherever possible. We are happy to upgrade to Express Mail when requested (Express Mail charges apply)
Please allow between 5 to 7 days delivery in the US and 7 to 15 days outside the US. Exceptions apply to those who have specifically requested and have paid for Priority or Express Mail.
SHIPPING OUTSIDE THE U.S.A.:
We ship all items USPS International, a service which does not provide a tracking number. If you would like to have a tracking number, we can upgrade your shipping by using UPS GLOBAL, which will provide you with a tracking number. Please add your phone number to the order prior to checkin out.
Frequently Asked Questions
BED SKIRTS have an average of 12 to 15 days for processing. Your receipt and invoice will have a “ship by” date and that is the latest your order will ship.
DUVET COVERS process in 15 days. Your receipt or invoice will have a “ship by” date and that is the latest we will ship your order.
SHAMS AND PILLOW COVERS process in 7 days. Your receipt or invoice will have a “ship by” date and that is the latest we will ship your order.
CURTAINS AND VALANCES process in 10 to 15 days. Your receipt or invoice will have a “ship by” date and that is the latest we will ship your order.
OTTOMAN AND LAMPSHADES process in 7 days. Your receipt or invoice will have a “ship by” date and that is the latest we will ship your order.
Please contact us about your order or queries info@cosmofields.com
We hand make your custom items in the beautiful sunny state of North Carolina!